Consumer Complaint Petition Generator
The Consumer Complaint Generator is a free client-side tool that drafts a formal petition for District and State Consumer Disputes Redressal Commissions under the Consumer Protection Act, 2019.
Consumer Complaint Draft
Fill in the purchase and grievance details on the left, then click "Generate Formal Complaint Petition" to view the statutory petition.
This is a self-help drafting aid under the Consumer Protection Act, 2019. File in duplicate along with an affidavit of verification and payment receipts.
How to File a Consumer Complaint in India
- Choose Digital (e-Daakhil) or Physical Filing: You can file online at edaakhil.nic.in or physically submit three copies of this petition at the District Consumer Commission registry.
- Attach Supporting Exhibits: Number and annex copies of the retail tax invoice, payment receipts, warranty cards, prior email complaints, and any legal notice served earlier.
- Affidavit of Verification: Sign a simple notarized verification affidavit stating that the factual averments in the complaint are true to your knowledge.
- Court Fee Exemption for Small Claims: Under the Consumer Protection Rules, 2020, there is zero fee for consumer claims up to ₹5 Lakhs before the District Commission.
Frequently Asked Questions About Consumer Complaints
Is an advocate required to file a complaint in a Consumer Commission?
No — an advocate is not mandatory under the Consumer Protection Act, 2019. Consumers can draft, file, and argue their own petition in person before any District or State Commission across India.
What is the time limit for filing a consumer complaint?
Under Section 69 of the Act, complaints must be filed within 2 years from the date on which the cause of action (defect, denial of service, or refusal to refund) occurred.
Where should the complaint be filed?
Under Section 34 of CPA 2019, you can file where you reside or work, where the opposite party resides or carries on business, or where the cause of action arose.